Troubleshooting

This page contains information on common issues users encounter when using the SDMX-DG application and how to avoid/fix them.

Use Virtual Environments

Working in the global Python environment as opposed to project-specific virtual environments may cause a lot of problems. We recommend to use virtual environments for running this Python project with the correct package versions.

SSL: CERTIFICATE_VERIFY_FAILED

A wrong configuration of the virtual environment with venv may lead to the error below or a white screen issue in the dashboard: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:1129)

Please make sure you initiate your venv with the --system-site-packages flag such as:

   virtualenv venv --system-site-packages